Omaha Steaks Reviews

Wow where do I get started. Treated unfairly. Picked on if your not part of the group. Treated like prisoners.

Very expensive for the size and amount, looks like airplane food from the 90's. This company has to be stopped for fooling people with their bogus and false advertising.

My husband and I have eaten a lot of steals during our 78 years of marriage. Obviously we were also getting on in years and haven't eaten as much as we did in the first forty-eight years of marriage. It was befoe Bob started getting that I found Omaha Steaks. They cut them in portions that are made for us. My husband died in October and I figured I would buy them at the grocery store. However it was during this pandemic and I wasn't very comfortable shopping anywhere so I continued to order from them.
After his death I wasn't hungry for several months. Truly these steaks kept me going and allowed me to stay healthy. Friends, family and neighbors made sure I had a variety of food to choose from. As good as they all were my system didn't appreciate their efforts.
While in the grocery store Thursday they had vaccuum on vaccuum sealed filets. I hadn't seen them packaged it in the store before so I bought one to try it. It was tender and delicious but way too much for it. I like my steak rare so saving part of it to heat in a day or two meant it would be well-done and I only eat my steaks in that condition because I was served it in that condition and/or I'm in a restaurant and didn't want to complain - at least most of the time I let it go.
Food is beginning to taste like the food did before my husband's death and I've had both shots. I'm beginning to feel safer out in the world again but will continue to get my steaks from Omaha Steaks.
Omaha Steaks is not perfect. I live in the South with a lot of high temperatures about ten months out of the year. Once in the summer the delivery was delayed and the meat was spoiled. I called, and told them what happened. It was a large order but I had replacement in about four days a pleasant apology.
I received an order earlier this week. The dry ice had evaporated. I called them again and they offered to replace the order or refund my money. I opted for the replacement. Came this afternoon in perfect condition. Again I was a very satisfied customer.
I will continue to order because who will continue to order from Omaha Steaks! I agree the prices are high but they have great products, a staff that has always been courteous and helpful. The truckers and delivery people are overworked but appreciated. I believe my only problems are with the shipping.

We have ordered twice. First order was a package deal with lasagna, meatballs, meat. 2nd order was strip steaks. For the amount of money we spent, we could have gotten better quality for the lasagna and meatballs at Costco, and 5x the quantity and quality of steaks at our local butcher. We buy a 10-12 lb of ribeye meat, and have it cut in 1 inch steaks, (can get between 15-18 steaks) for about $120. The 4 (yes, FOUR) strip steaks we ordered, were at best a 1/2" thick x 6" long for $100. As the old saying goes... fool me once, shame on you... fool me twice, shame on me. You can buy better quality and quantity at your local Costco, local butcher, and even Aldi for just about anything sold by Omaha Steaks. Very disappointed by the quality and price of their products.

If you ever consider purchasing Omaha Steaks products for yourself, or as a gift for another...please don't. Absolute worst meat products EVER. I've tried them several times and have always been disappointed. Over priced, horrible quality meats. You can do much better. Just had salmon and it was full of bones and tasted like a dirty sock. Steaks are gristle-filled and tough, chicken is small and tasteless, sides they "gift" you are not worthy of the energy it takes to cook them. Just don't.

I tried to enjoy the food although it's no different (or in a few cases, less desirable) than the meats I can buy at the local grocer for much less. Tonight (2/15/21) I received a call after 8pm. When I mentioned that it was after 8pm, the employee said "Oh, I'm sorry. It's an automatic dialer. I don't know where it calls." When I said that it's too late to be calling, the employee asked "So, did you want to hear about the deals?" Really? Taking a look back at the caller ID on my landline, there are many calls from this Omaha NE phone number that went unanswered since the number wasn't recognized as one of my contacts.

Food is always excellent and fast delivery. Had a few problems with a couple of orders and they immediately handled.

I received two $25 gift cards and went online to redeem them. All I can say is holy crap on a cracker!!! Those things are expensive!!! Just to be clear, even though they're premium, they still come from a CAFO, still fed antibiotics, still fed GMO corn loaded with glyphosates so premium or not, I can go to Sam's, get a nice rib eye or tenderloin, let it age a bit, grill it (never grill at less than room temp) and it will be about the same. Save your money!!!

While I did enjoy their products when I orded from them but since I have been inundated with unwanted emails and texts. I tried to unsubscribe on their website but could not find anywhere I could do this so I called. After waiting on hold for about 20 minutes I finally was connected to a customer service person. I tried to explain the purpose of my call but was talked over when I tried to explain I didn't want to buy anything. I finally got them to listen but they couldn't help and had to be transfered to another person. After connecting with the second agent and going through the purpose of my call I was assured I would no longer be receiving texts. That lasted about 2days. I would give it a couple of weeks to go through their system but I still receive numerous texts a week. Because of this lack of customer service I would never order anything from Omaha again.

I always get these as Christmas gifts from my boss and I just ate them, delicious as usual.

this was my second gift friends had ordered to give to us. This product is nothing like the pictures. very expensive to be so disappointed and then have to tell the gift giver that it was the worst.
the burgers shrank to have the size, the chicken breasts seem filleted to go farther, no taste to the dessert or the the meats, hot dogs like cereal supplement, chicken fried steaks like saw dust and fall apart. im really not sure how this company stays in business

Just ordered 3 packages for Christmas presents. Was told the coolers would be combined and not separated for gift giving. Not acceptable. I would have to go in and place 3 separate orders to get the free shipping they were giving me on one. That must be the new math and it isn't working. Canceled entire order due to a CS agent that was not willing to figure it out. Very sad!